Refund & Return Policy

Thank you for your purchase. We hope you are happy with your items. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Please note we can not accept returns of fillers, serums, blades and needles for safety reasons.

To return an item please contact us before sending, place the item securely in its original packaging and return to the following address:

Attn: Returns
Aesthetics Inc Ltd, FYAB, The Mount, 72 Paris Street, Exeter, EX1 2JY

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3 days from the receipt of your item to process your return.

As stated above, we can not accept returns/refunds for fillers, serums, blades and needles & equipment for safety reasons. If in doubt you should contact us prior to sending any items back to us.

If you have any questions concerning our return policy, please contact us at:

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UK next day delivery with Royal Mail on all orders placed before 5pm weekdays